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Quality Building
Management with
A Personal Touch

We use our decades of industry expertise to deliver specialist
facilities management and concierge services that further
enhance the value of investment properties. Working with both
residential and commercial clients, we go beyond the basics of
the contract and strive for excellence for the people who call
your building home.

Quality Building
Management with
A Personal Touch

We use our decades of industry expertise to deliver specialist
facilities management and concierge services that further
enhance the value of investment properties. Working with both
residential and commercial clients, we go beyond the basics of
the contract and strive for excellence for the people who call
your building home.

Caring for Your
Investment Like
It’s Our Own

We have dedicated and professional
managers allocated to each of our buildings,
creating familiarity and confidence that your
building is looked after and meeting the
highest standards. Our philosophy is
embedded in our culture and forms the core
of how we do business at every level.

Our Services

We approach building management with a customer-centric view, combined
with state-of-the-art reporting, regular staff training, data collection and
management systems. We develop systems and processes specifically for
your building, so you only pay for what you’re getting. You can expect:

–  Proactive and preventative maintenance management

–  Management of existing contractors and new contracts

–  Strata liaison to ensure by-law compliance

–  Personal resident liaison with reliable communication of activity

–  Ensuring site OHS and WHS compliancy at all times

–  Comprehensive auditing and updated management plans

 

The Distinguished Difference

Our carefully hand-picked team ensures that every one of our clients receives a personal, hands-on service. We have a 24-hour emergency contact process and an agreed response time for after-hours emergency call outs. All email enquiries are answered within one business day, and non-emergency phone calls receive a response in two hours. Our around-the-clock service is made possible by our after-hours team that undergo extensive training to ensure they can manage any emergency situation and know every building in our portfolio like the back of their hand.

We focus on three key areas:

Professional Reporting

Keeping you informed and in control is a key aspect of how we work. We provide clear monthly reports that detail the work we have carried out and provides a clear picture of how your building is tracking.

Transparent Pricing

We strive to create value for money in our service, which is why we develop plans tailored to each building. Our proposals are detailed and transparent, designed to meet your brief and avoid paying for things you don’t need.

A Network of Experts

We’ve curated a contact list of the city’s best contractors that we partner with to care for your building. These include landscapers, cleaners, maintenance contractors, and more.

Building Management
Beyond the Basics

While we champion creating community
atmospheres in all of our buildings, our
service goes beyond the day-to-day as we
work to improve the value and enhance
efficiencies at each site. An example? The
simple replacement of Fluro lights to LED
lights in common areas can save between 30-
40% of a building’s annual electricity cost.
Beyond that, our on-site Distinguished team are
also trained to replace lights on common
property themselves, saving money on
electricians

Get in touch

Talk to a member of the Structure team about developing a plan that meets your needs and exceeds expectations.